Updated: 3/19/2014 1:29 PM CST BY TOM JOYNER FOUNDATION
Glenda Goodly McNeal, ’82: Featured on the cover of the February 2014 Black Enterprise, Glenda McNeal is the Senior Vice President of and General Manager of the Global Client Group in Merchant Services Americas at the American Express Company, a role she assumed in June 2009.
She is responsible for managing the company’s largest and most complex global customer relationships in the retail, oil, airline, lodging, car rental, and online industries. She has led the formation and launch of the Americas group and the transition from a U.S. account focus to an integrated global approach. In this capacity, she leads the company’s efforts in making American Express a more accessible partner, developing and negotiating strategic partnerships, and growing revenue, market share and profitability across these industries.
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